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FAQs & Policies

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Payment:

We currently only accept online orders.

Payment can be made with any major credit card through our payment processors Square & PayPal. 

For payment issues, please contact PayPal or Square.


Shipping:

Belle Chic Noire Boutique will only ship to PayPal confirmed addresses. 

The address you enter into our website, must match the ship to address entered into Paypal. Your shipping address cannot be changed after the order has been placed. 

We currently ship USPS Priority Mail or UPS and tracking will be provided for every order. We are not responsible for packages that show delivered to confirmed addresses provided on order.


Signature confirmations may be required to ensure the accurate and secure delivery.


Shipping Times may not include processing times.


Priority Shipping : $7.99 (2-5 Business Days) 

Expedited Shipping: $29.99 (2-4 business days)*

Expedited Shipping is available for orders placed by 12 pm (CST) Mon-Fri. 

Orders placed after 12 pm (CST) will ship expedited on the next Business Day.


Orders will ship in the order they are received Monday - Friday only. 

Once orders are received and payment has been cleared, the order will be processed for fulfillment.

Please allow 24-48 hours for us to process and ship your order. 

Tracking Information will be sent for USPS Priority Mail Packages.

 

For any issues with shipped orders, please contact USPS


**Gift Orders: If ordering items to be sent as a gift, Belle Chic Noire Boutique will send to an alternate address. Please note that additional address confirmation will be required.

Ordering:

All sales are considered final sale. 


Prices for our products are subject to change without notice.

We reserve the right at any time to modify or discontinue the item, service (or any part or content thereof) without notice at any time.


Can I make changes to my order?  

Unfortunately, once you've placed your order, it is not possible to amend the order. 

Orders cannot be changed or updated once they are placed. 

If you would like to purchase another item, please place a new order for the item(s). 


Can I cancel my order?  

Once your order has been placed, unfortunately no, you will be unable to cancel.


We have made every possible effort to ensure and to display as accurately as possible the color(s) and images of our products as they appear. 

We cannot guarantee your computer monitors display of color(s) will be accurate. 


Email us anytime with questions regarding shipping, size, etc. at contact@bellechicnoire.com

Please allow 24 -48 hours for response (not including weekends).   

Returns:

  

All sales are final. No refunds, cancellations or exchanges under any circumstances. 


If you receive a damaged item, please contact us immediately. 


Belle Chic Noire Boutique is not responsible for any merchandise that is lost or stolen once it is shipped. We inspect every item prior to shipment.

  

For issues with shipped orders, please contact the carrier.


We will review cases of items that are claimed to have been damaged in transit. 

Return claims due to damage (in transit) must be made within three days of receipt of goods. Pictures of the package PRIOR to being opened is required. Returns will only be accepted with our pre-authorization. 

Please do not send back merchandise without prior approval from Belle Chic Noire Boutique. 


Customer is required to contact Belle Chic Noire Boutique within 3 days of delivery for a damage claim return.   

Email should contain the following information: 

  • Customer Name
  • Order Number 
  • Item Description
  • Detailed Pictures
  • Reason for return: (Briefly explain the problem)


Upon receipt of the goods, Belle Chic Noire Boutique will inspect and issue a store credit or we will reship the item (if in stock) at no additional cost.  

We are not responsible for packages that show delivered.

 

For issues with shipped orders, please contact carrier.

Sizing:

Belle Chic Noire Boutique carries Juniors, Missy and Plus Sizes. 

We recommend ordering your normal size unless otherwise advised in the item description or accompanying size guide.  

Sizes may differ depending on the style of the item and the designer. 

Items that are described as Slim fit or Junior Fit should be considered a smaller fit. 

 

Belle Chic Noire Boutique recommends that customers review the Sizing Guide prior to ordering. Unless otherwise noted, the Sizing Guide should be followed.


Please read each item description to best determine sizing and fit. 

If you have any questions prior to ordering, please contact us.


Garment Care: 

  • Care should be taken when cleaning all apparel
  • Hand Washing or Dry Cleaning is recommended
  • Hang to dry or lay flat depending on item.
  • Customers with sensitive skin or allergies should pre-wash clothing prior to wear.
  • Belle Chic Noire Boutique does not accept any responsibility for improper care or treatment of garments.

Free Shipping Qualifier:

To qualify for free Standard Shipping the subtotal amount will need to be $75.00 or more, after discounts, credits or promotions have been applied.   

*Note* During holiday seasons or times of increased mail volume, shipment and delivery options may vary.


 

Detailed Privacy Policy

Take your time, look around our site and shop with us. 

Click below to read the detailed Privacy Policy governing usage of this website.